Build the condition record
Build the condition record
- Photograph the top, side, base, pan and nearby piping only from safe positions.
- Note whether water appears during heating, after a long draw, during rain, or continuously.
- Record equipment type, model information, visible error code and approximate installation record if available.
- Identify the water control, energy source, drain path and owner without operating unfamiliar controls.
Why the pattern matters
Why the pattern matters
Water near a heater may come from a visible connection, valve discharge, drain, condensate path, nearby pipe, pan, or the vessel. Heat, fuel, electricity and pressure make improvised disassembly unsafe. Keep clear of hot water and wet electrical areas.
Questions the record should answer
Questions the record should answer
- What observation supports repair, monitoring, component replacement, or full equipment replacement?
- Is valve discharge a symptom of pressure or temperature that needs separate measurement?
- Are containment and drainage adequate if leakage increases?
- Who owns water removal, equipment disposal, permit work and finish repair?
Official references
Check the source that owns the rule
Next notices
Continue with the related decision
Independent connection
Call for plumbing help
Describe the observable condition first. Confirm who answered, Boston 02108 coverage, the responsible licensee, availability, price, permit duty, and terms before authorizing work.