Notice updated September 3, 2026Independent consumer guide

Boston 02108 plumbing notice

A toilet keeps refilling

Use sound, tank behavior and meter evidence to separate a continuous run from occasional refill.

01

Build the condition record

Build the condition record

  • Record whether sound is constant or returns at regular intervals when no one flushes.
  • From above without disassembly, note water entering the overflow tube or a chain caught under the flapper.
  • Use a dye check only when the fixture is stable and follow the EPA instruction to flush afterward.
  • Look at the floor, base, stop and supply connection for water before focusing only on tank parts.
02

Why the pattern matters

Why the pattern matters

A silent bowl leak, overflow-tube flow, fill-valve issue, chain interference or exterior leak can produce different symptoms. EPA suggests a dye observation for some toilet leaks, but visible cracks, movement, floor water, sewage signs or uncertain controls are reasons to stop and seek qualified help.

03

Questions the record should answer

Questions the record should answer

  • Is water escaping tank-to-bowl, through the overflow, at a connection, or outside the fixture?
  • Can the known fixture stop isolate it without force?
  • Would repair parts match this exact model and flush configuration?
  • How will the final check cover refill, flush, shutoff and floor dryness?
R

Official references

Check the source that owns the rule

N

Next notices

Continue with the related decision

C

Independent connection

Call for plumbing help

Describe the observable condition first. Confirm who answered, Boston 02108 coverage, the responsible licensee, availability, price, permit duty, and terms before authorizing work.

Call 877-702-1610
Boston Plumbing Action Guide is an independent lead-generation website, not a plumbing contractor or government service. Calls may connect you with an independent service provider. Confirm the provider's identity, Boston 02108 coverage, qualifications, availability, pricing, and terms directly.
Call 877-702-1610